Q1: Are you a factory or a trading company?
A: We proudly stand as a manufacturing powerhouse with over 19 years of expertise in crafting cutting-edge tools. Our specialty lies in the production of a diverse range of cutting tools including PCBN, PCD inserts, Ceramic inserts, and Whisker Ceramic inserts.
Q2: Could you provide free samples?
A: Absolutely, we offer complimentary samples to demonstrate our quality, though we kindly request that you cover the shipping costs.
Q3: Why should we choose you?
A: 1. We seamlessly integrate industry and trade to offer you top-notch products at highly competitive prices, ensuring maximum value.
2. Enjoy swift delivery times with us; stocked items are dispatched within just 1-3 days, and custom orders are fulfilled according to the agreed schedule, ensuring timely arrival.
Q4: What are the shipping methods and shipping costs?
A: Catering to your preferences, we provide various shipping options including air, sea, and express. Rest assured, we select the most cost-effective and efficient methods tailored for our customers.
Q5: What are the payment methods and prepayment for orders?
A: We offer flexible payment options such as T/T, PayPal, L/C, and Western Union. For in-stock items, full prepayment is required. For out-of-stock items, a 30% prepayment is necessary, with the remaining 70% due upon order readiness as per the invoice, prior to delivery.
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