Q1: Are you a factory or a trading company?
A: We are proud to be a dedicated factory with over 19 years of expertise in crafting high-quality cutting tools. Our extensive product range includes PCBN inserts, PCD inserts, ceramic inserts, and whisker ceramic inserts.
Q2: Could you provide free samples?
A: Yes, we gladly offer free samples to our valued clients, with shipping costs being the only responsibility of the customer.
Q3: Why should we choose you?
A: 1. As a fully integrated industry and trade enterprise, we offer unmatched product quality at highly competitive prices.
2. We ensure swift delivery, with in-stock items shipped within 1-3 days and customized products dispatched as per the agreed timeline.
Q4: What are the shipping methods and shipping costs?
A: To cater to your preferences, we offer multiple shipping options including air, sea, and express. We carefully select the most efficient and cost-effective methods for our customers.
Q5: What are the payment methods and prepayment for orders?
A: We accept T/T, PayPal, L/C, Western Union, and more. For in-stock items, a full prepayment is required. For out-of-stock items, a 30% prepayment is needed with the remaining 70% due upon order readiness and prior to delivery, as indicated on the invoice.
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