Q1: Are you a factory or a trading company?
A: We proudly operate as a dedicated factory, specializing in the craft of cutting tools for over 19 illustrious years. Our product portfolio is rich and diverse, including the finest PCBN, PCD inserts, Ceramics inserts, and Whisker Ceramics inserts.
Q2: Could you provide free samples?
A: Absolutely, we are delighted to offer complimentary samples! However, the shipping cost will be your responsibility.
Q3: Why should we choose you?
A: 1. As a seamless blend of industry and trade, we offer unrivaled product quality and competitive pricing that set us apart in the marketplace.
2. Our swift delivery service is designed to meet your needs efficiently. In-stock products are dispatched within a mere 1-3 days, while our bespoke, customized solutions are shipped as per the timeline agreed upon.
Q4: What are the shipping methods and shipping costs?
A: We cater to all your shipping preferences with options such as air, sea, and express delivery. We commit to selecting the most cost-effective and suitable methods for our valued customers.
Q5: What are the payment methods and prepayment for orders?
A: We accommodate a variety of payment options including T/T, PayPal, L/C, and Western Union. For in-stock items, full prepayment is required. For out-of-stock items, a 30% deposit is needed, with the remaining 70% payable upon completion of your order as per the invoice, prior to shipment.
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