Q1: Are you a factory or a trading company?
A: We are a prestigious factory with over 19 years of expertise in crafting cutting-edge cutting tools. Our extensive product lineup features high-quality PCBN, PCD inserts, Ceramic inserts, and Whisker Ceramic inserts.
Q2: Could you provide free samples?
A: Indeed, we are pleased to offer complimentary samples. However, please note that the shipping cost will need to be covered by you.
Q3: Why should we choose you?
A: 1. We are a unique blend of industry and trade, offering unmatched product quality at highly competitive prices.
2. Enjoy swift delivery times with our products. Stock items are shipped within 1-3 days, while customized products are dispatched precisely as per our agreed timeline.
Q4: What are the shipping methods and shipping costs?
A: We cater to all your requirements with a variety of shipping options including air, sea, and express. We commit to selecting the most efficient and cost-effective method for our valued customers.
Q5: What are the payment methods and prepayment for orders?
A: We offer flexible payment options such as T/T, PayPal, L/C, and Western Union. For stock items, full prepayment is required. For out-of-stock items, a 30% prepayment is necessary, with the remaining 70% due upon order readiness, prior to delivery, as per the invoice.