Q1: Are you a factory or a trading company?
A: We are proud to be a factory with over 19 years of expertise in the realm of cutting tool production. Our flagship products include premium PCBN, PCD inserts, robust Ceramic inserts, and advanced Whisker Ceramic inserts.
Q2: Could you provide free samples?
A: Absolutely, we offer complimentary samples, with a request that shipping costs be covered by the recipient.
Q3: Why should we choose you?
A: 1. We combine industry expertise with trade operations, ensuring our products boast superior quality and competitive pricing.
2. With swift delivery times, stock items are dispatched within 1-3 days, while bespoke products are delivered promptly as per agreement.
Q4: What are the shipping methods and shipping costs?
A: To meet your demands, we offer multiple shipping avenues such as air, sea, and express. We diligently select the most efficient and cost-effective options for our valued customers.
Q5: What are the payment methods and prepayment for orders?
A: We accept T/T, PayPal, L/C, Western Union, among others. For stock items, we require 100% prepayment. For out-of-stock items, a 30% prepayment is necessary, with the remaining 70% due upon order readiness as invoiced, prior to dispatch.
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