Q1: Are you a factory or a trading company?
A: We are proud to be a dedicated factory with over 19 remarkable years of expertise in the art of crafting high-quality cutting tools. Our impressive and extensive product range boasts PCBN inserts, PCD inserts, ceramic inserts, and whisker ceramic inserts, all crafted with precision and excellence.
Q2: Could you provide free samples?
A: Absolutely! We are delighted to provide free samples to our esteemed clients, ensuring you have the satisfaction of knowing our quality firsthand. Please note, the only cost incurred will be the shipping, for which the customer is responsible.
Q3: Why should we choose you?
A: 1. As a fully integrated industry and trade enterprise, we offer an unparalleled combination of exceptional product quality and highly competitive pricing that is sure to meet your expectations.
2. Our commitment to excellence ensures swift and reliable delivery. We ship in-stock items within a rapid 1-3 day timeframe and meticulously dispatch customized products as per the agreed timeline, guaranteeing that your needs are always met.
Q4: What are the shipping methods and shipping costs?
A: To perfectly cater to your preferences, we offer a variety of shipping options including air, sea, and express delivery. We prioritize selecting the most efficient and cost-effective shipping methods, ensuring a seamless experience for our valued customers.
Q5: What are the payment methods and prepayment for orders?
A: We offer flexible payment options including T/T, PayPal, L/C, Western Union, and more, providing convenience and ease. For in-stock items, full prepayment secures your order. For out-of-stock items, a 30% prepayment is required, with the remaining 70% due upon readiness and prior to the delivery of your order, as meticulously detailed on the invoice.
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