Q1: Are you a factory or a trading company?
A: We proudly operate as a factory, specializing in the production of cutting-edge cutting tools for over 19 years. Our expansive product lineup includes PCBN, PCD inserts, Ceramic inserts, and the highly sought-after Whisker Ceramic inserts.
Q2: Could you provide free samples?
A: Absolutely, we offer complimentary samples, ensuring you experience our quality firsthand. However, kindly note that shipping costs need to be covered.
Q3: Why should we choose you?
A: 1. As an integrated industry and trade entity, we deliver exceptional product quality at highly competitive prices, ensuring unmatched value.
2. Our delivery times are incredibly swift; stocked items are dispatched within 1-3 days, while custom orders are shipped promptly as per the agreed timeline.
Q4: What are the shipping methods and shipping costs?
A: We tailor our shipping methods to meet your specific needs, be it air, sea, or express. Rest assured, we strive to select the most economical option for our valued customers.
Q5: What are the payment methods and prepayment for orders?
A: We accept T/T, PayPal, L/C, Western Union, etc. For in-stock items, full prepayment is required. For out-of-stock items, a 30% prepayment secures your order, with the remaining 70% due upon readiness as outlined in the invoice, prior to delivery.
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